NBN Internet access is due to be completed in the town of Charleville
(at this stage) in December 2017.
However, I see that there are several flyers already being sent out to prospective clients. I would like to suggest that people not be too quick to jump in and or be fooled by some of these flyers.
Below is a flyer that I received today from Telstra and I will use this an example of the sort of things you need to watch for.
If you have any questions about these points, please add your comments below.
1. For example, there are 4 speeds being offered by NBN Co., this flyer tells you nothing about the speed offered.
- 12Mbps, Suitable for Phone Only or Internet without phone service, (being used simultaneously).
- 25Mbps, Suitable for Both phone and internet or TV services, but possibly no better than your current ADSL service speed and most likely not all services simultaneously.
- 50Mpbs, Suitable for Both phone and internet or TV services, better than your current ADSL service speed (theoretically twice as fast) and most services simultaneously.
- 100Mpbs, Suitable for whatever you want.
2. 1000GB of Data.
- Would be next to impossible to use if on 12Mbps service. So possibly just an advertising stunt.
3. Telstra TV.
- You could NOT use the TV, Phone and Internet Simultaneously on 12Mbps connection.
- The TV service largely only works if you have the EXTRA Subscriptions required for one or all of the providers, Netflix, Stan and Foxtel, etc.. These are usually all extra’s on top of the monthly fee charged by Telstra and other internet providers.
4. The advertised Speeds (Not shown on this example)
- The speeds are, as usual only theoretical Maximums.
- TPG is one provider that is informing you upfront, on what you may or may not be able to get, (see picture below this is from TPG’s website, who are only offering 3 speeds also).
5. Do you have to use your existing Phone or Internet provider?
6. Who, can I use?
- Here is a link to a list of providers, provided by NBN Co. (Warning there are plenty). Click Here
- The NBN service is not owned by Telstra and there is absolutely no reason you need to only connect with them.
7. What if am still in a contract?
- According to the Telecommunications Industry Ombudsman, this can be a tricky situation if you also want to change your provider.
- So whatever way you go, check your contract period, don’t where possible enter into a new contract with any new provider at this stage unless you are sure you want to also use this provider for the NBN service.
- So check their service offerings for the NBN service, as well.
- If your current provider is not and can not provide the service you should be able to get, you would have a good case for being able to leave your current provider. The Telecommunications Industry Ombudsman can probably help with this if your old provider is not being co-operative.
8. Lastly. Your existing Landline Phone.
- For everyone in the town district that has or wants to keep their landline phone, you will have had to have converted the phone service to the new NBN system. You do not have an option.
- 12-18 months after the NBN service becomes active, all the mainline, existing copper network will be removed from the ground.
- You can keep your existing phone number but it has to be ported to a digital (or VOIP) type service.
I do hope this helps you and perhaps clears up some issues for you. Any questions, please post below and they will be answered promptly.